Responsibilities:
- Managing incoming calls.
- Handling of incoming and outgoing mail and maintain the recording log system.
- Booking of meetings and setting up of meeting rooms, when required.
- Welcoming clients and escorting them around the office and/or to meeting rooms.
- Handling of documents for local and or overseas couriers.
- Providing administrative support across the office, as and when required.
- Assisting with basic clerical duties such as scanning, forwarding documents and other tasks, as and if required.
- Controlling entrance access within the office.
- Liaising with the team to ensure the reception area is always manned, even during team members' absences, lunch breaks, or other necessary times.
- Maintaining office supplies to ensure adequate inventory levels.
- Assisting in maintaining an updated inventory system.
- Reporting maintenance needs as they arise.
- Performing filing and other clerical duties as needed.
Requirements:
- Professional maturity and discretion, particularly regarding confidential and sensitive information.
- Strong communication and organisational skills.
- Excellent understanding of how to deliver an outstanding customer experience.
- Collaborative team player.
- Exceptional interpersonal, oral, and written communication skills in English.
- Proven commitment to maintaining high professional ethical standards.
- Ability to thrive in a fast-paced environment.
- Self-confident and driven to achieve results.
- Passionate about making a positive impact.
- Flexible, proactive, and capable of managing various tasks and responsibilities while responding to organizational leadership.