Our client, a well-established Corporate Service Provider (CSP) in Malta, is currently expanding their team and is seeking to recruit a Junior Administrator – Immigration & Relocation.
This role is designed to strengthen the team’s operational capacity by providing day-to-day administrative and workflow support. The successful candidate will work closely with team members, receiving structured guidance and on-the-job training while developing a solid foundation in immigration and relocation processes.
Such individual is expected to gain confidence and understanding and eventually will have a portfolio of clients to manage and build a lasting relationship with. The successful candidate will be given the opportunity to shadow colleagues and gain experience.
Responsibilities:
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Providing comprehensive administrative support to the Immigration team, including managing digital and physical filing systems, maintaining accurate records of applications and submissions, and issuing client invoices;
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Maintaining online and physical client files in an organised, accurate and up-to-date manner;
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Assisting clients with third-party and ancillary services, including health insurance, translation services, and property-related requirements, in collaboration with a leading local real estate agency;
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Supporting the client onboarding process by assisting with compliance and KYC documentation, ensuring client records are maintained in line with regulatory requirements and internal policies;
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Assisting with the preparation and maintenance of Annual Compliance files and other ongoing regulatory requirements;
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Participating in client meetings and internal case discussions, as required;
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Gaining exposure to and progressively taking ownership of a range of immigration and residence application processes, including residence, work permit, and special residence programmes, in line with team requirements.
Requirements:
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A minimum O’ Level standard of education;
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Any experience in the field of work permit applications or residency programmes is considered an asset;
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A five-star customer service attitude, ready to work with different clients and surpass their expectations;
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Willingness to learn from other team members and grasp what is being explained and asked of them;
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Excellent ability to communicate in English, both verbally and written;
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A proven ability to develop and maintain effective relationships with clients and internal departments ensuring lines of communication remain open;
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Ability to work as part of a team, assisting others where necessary to ensure all deadlines are met;
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Ability to work on own initiative and with minimum supervision;
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Ability to prioritise between different clients and deadlines according to urgency and ability to multi task;
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Must be well organised and have an eye for detail.
Benefits:
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An attractive remuneration package and progression plan, commensurate with knowledge and experience;
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Performance bonus;
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Hybrid working;
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Flexible hours;
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Longer weekends - on Fridays our client's office closes at 2pm!
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Family culture;
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Subsidised Group health insurance;
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Free parking;
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Opportunities to attend industry events;
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Regular team building & departmental events;
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Corporate Benefits - Discounts and Offers across the island;
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Study leave;
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Sponsorships;
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On-the-job training and mentoring from industry professionals.