Our client, a well-established insurance company in Malta, is looking to expand their team with the addition of a Home & Property Underwriting Specialist. This role offers a great opportunity to learn and contribute to the company's success.
Responsibilities:
- Respond to underwriting inquiries regarding products and service offerings.
- Underwrite quotes, issue policies, amendments, and renewals according to underwriting guidelines and Service Level Agreements (SLAs) with intermediaries.
- Deliver exceptional service to drive growth for products and cross-sell additional relevant products.
- Provide regular feedback to the Head of Business Relations (HBR) on performance, complaints, and issues from intermediaries or policyholders, ensuring swift and effective resolution.
- Meet with intermediaries to promote and encourage product adoption.
- Maintain in-depth product knowledge and conduct product and system training for intermediaries when needed.
- Manage binders, produce performance reports, and support audit processes alongside the Compliance Officer and management.
Requirements:
- Full-time availability is required.
- Preference for candidates willing to pursue CII studies.
- At least one year of insurance experience, ideally in non-motor underwriting or claims (product-specific training provided).
- Proficient in IT systems and MS Office applications, with excellent written communication skills.
- Strong attention to detail, time management, and organizational skills.
- Ability to perform well under pressure, meet targets, and provide outstanding customer service.
- Excellent interpersonal skills and willingness to meet regularly with brokers and tied insurance intermediaries (TIIs).