Reporting to the Senior Manager of the Corporate Services Department, the Officer will be trusted with a portfolio of clients to manage and build a lasting relationship with. The successful candidate will be given the opportunity to job shadow senior team members with ample opportunity to grow and specialize in this industry.
Responsibilities:
- Manage a portfolio of clients and handling client requests in relation to their companies;
- Setting up of new companies, preparation and submission of statutory filings;
- Opening / closure of bank accounts and liaising with banks on a regular basis;
- Maintaining company registers;
- Liaising and corresponding with lawyers, accountants, auditors and other service providers on behalf of the corporate clients;
- Liaising with the Registry of Companies and any other regulatory authorities Collection and verification of due diligence conducted as part of our know-your-client procedures;
- Ensuring that the portfolio of clients is kept up to date with ongoing monitoring and due diligence requirements;
- Ensuring that our system / database is always kept up to date with accurate and correct information;
- Honouring service level agreements by executing the required services in the shortest time frame possible whilst delivering a service that is of the highest quality, meeting clients’ expectations;
- Maintain an open dialogue of communication with clients on a regular basis and keeping clients informed on any new relevant developments within their industry.
Requirements:
- A minimum of 2 years experience in a similar role ideally within the financial, legal and/or corporate service sectors;
- Qualifications in a relevant field - a tertiary level of education would be desired;
- Impeccable fluency in written and spoken English;
- A 5-star service mentality, ensuring client satisfaction in every interaction whilst demonstrating a solid business acumen;
- Strong communication skills, able to engage positively and productively with clients, colleagues and service providers alike;
- Able to work under pressure, multi-task and meet tight deadlines;
- Highly organised, efficient and able to manage own workload with minimal supervision;
- Proficient in the use of all Microsoft applications.
Benefits:
- Performance bonus;
- Hybrid working;
- Flexible hours; Longer weekends - on Fridays our client's office closes at 2pm!
- Family culture;
- Subsidised Group health insurance;
- Free parking;
- Opportunities to attend industry events;
- Regular team building & departmental events;
- Corporate Benefits - Discounts and Offers across the island;
- Study leave; Sponsorships;
- On-the-job training and mentoring from industry professionals.